UP Res



UP Res

UP Res,
The Department of Residence Affairs and Accommodation, fondly referred to as the TuksRes Family, is a stand-alone business unit, with various management teams serving residence students.
With 10 000 students in our accommodation spaces, the University of Pretoria is proud to be known as the largest residential university in South Africa.
The Department of Residence and Accommodation is responsible for Residence Management and Student Life, Finance Administration, Placement Management, Accommodation and Maintenance Management, Student Support – Residences, Residence Systems and Food Services.
By having a broad structure like TuksRes, one is able to manage the various needs of our student sector living in a residence.




About Us



In October 2004, the Council of the University of Pretoria made an executive decision to streamline all the various functions related to residences under one business unit. This was to alleviate the various silos that existed all over campus and therefore the Department of Residence Affairs and accommodation (TuksRes) was born.

Vision:



To offer an on-campus living environment that supports each student’s academic experience at the University of Pretoria.

Mission:

To strive towards creating a community that fosters safety/security, personal development/growth and the rendering of professional services. We are furthermore committed to be responsive to the needs of all residents and to be driven by the ideal of realising a better quality of student life in our residences.
As we live by our motto – Legaegae, Real Home – we strive to provide each and every student with a living community they can call home.

 

Residence Operations

About Us
We provide a wide range of support services which complement and improve the living and learning experience for all residence students.
We are responsible for all operational aspects relating to Residence buildings and services, which include but not limited to Infrastructure maintenance,hygine, health and safety etc.
We have 32 passionate Residence Facilities Coordinators spread across all residences in all campuses servicing over 9000 students, they are very instrumental in providing a hospitable administrative maintenance services for our residences.
We have divided them into cluster to better manage them and also for them to be able to meet and share best practices among themselves.
 


Our services
•Ensure conducive environment to optimize student success
•Asset management and maintenance.
•Supervision of contract cleaning personnel.
•Student administration and placement.
•Residence facilities coordination and maintenance.
•To enhance the student experience in residence.
•Health and safety.
 


Ad Hoc Services
•We help Identify students in need and refer them to relevant offices.
•Incase of medical emergence we help manage the situation until ambulance arrive (all our staff members are certified  level 3 first aiders).
•Help with guest/s accommodation.
•We are willing to help as and when there is a need.
 

About Food Services

As part of the TuksRes Family, the Division of Food Services strives to provide students with the best service to cater for their needs regarding food. We aim to render a professional service to our students and to create the “home away from home feeling”.
Students living in residences have the option to either book their daily meals in their dining halls, or they can make use of the item sales option to obtain lucury and fast food items. There is no need to book in advance for this option.
The Food Services Division also has an in-house catering division. TuksRes Catering can cater for any special event and will assist in making your function memorable.
We would love to hear from you, so please get in contact with us at food@up.ac.za with any suggestions, comments or complaints.
 

Residence Placement

How do I apply for residence placement?

The same application form that is used to apply for a study course is also used as an application for residence. A specific division on the form must be completed if you want to apply for University accommodation. It is not necessary to complete another form. Unfortunately residence place cannot be guaranteed as the demand by far exceeds the places available.
Enquiries on private accommodation please see the Private Accommodation Page
Which residence do I apply for?
If you want to apply for a specific residence it must be indicated in the relevant space provided on the application form. If you are not familiar with our residences, you can choose one of the following residences:

Applied for a course in Health Sciences?

If you are applying for a Health Sciences course the procedure is as follows:

  • All students that apply for a residence on the Prinshof Campus (Health Sciences) are considered for a place in a residence on the Hatfield or Groenkloof Campuses if there are places available. The reason for this being, should you not be admitted for a medical related course and requested to be considered for another course, you have already been considered for a residence. As the demand for residences by far exceeds the places that are available, University accommodation cannot be guaranteed.
  • Placement in the Prinshof Campus residences takes place in October after the selection for the following year has taken place. Students who are accepted in the Health Sciences Faculty and have already acquired a place in another residence will automatically be transferred to one of the residences on the Prinshof Campus. This will be subject to the availability of places.
  • The first semester courses for MBChB are offered at the Hatfield Campus but from the second semester all the lectures are offered at the Prinshof Campus. A bus service is available for the first semester – the bus transports students from Prinshof Campus to the Hatfield Campus.

 

Applied for a course in Education?

Students who apply for any course in the Education Faculty will automatically be considered for a place at the Groenkloof Campus. All lectures in education are offered at this campus. There are three ladies and one men’s residence on the Groenkloof Campus. These are University controlled residences. They are well-equipped residences and are approximately 5km from the Hatfield Campus. Students studying courses offered on the Hatfield Campus are also considered for placement here if the availability of places allows this. There is a bus service (free of charge) between the Groenkloof and Hatfield Campuses.
 

Applied for Veterinary Science course?

Students that have been admitted to Veterinary Science will be placed at Onderstepoort.
 
 

How does residence placement take place?
Placement is done on an on-going basis, according to date of application and academic merit (grade 11 marks), until the residences are full. Should the residences be full at the time of application, you will automatically be placed on the waiting list and categorised according to date of application and academic merit (grade 11 marks).
How does the waiting list work?
Should the residence be full at the time of application, you will automatically be placed on the waiting list for residences according to academic merit (grade 11 marks) and date of application. As soon as a cancellation is submitted, the first person on the waiting list will be placed; this is a constant process.
How will I know that a place has been allocated to me?
As soon as you have acquired place in the residence, you will receive a written notification. You will be informed about the reservation levy payable, what you need to bring with you, meals and all other applicable tariffs.
If I don’t acquire a place in the residence of my choice?
As the places are limited, it is not always possible to offer everybody a place in the specific residence they applied for. If you really feel that you want to be placed in another residence than the one that was allocated to you, please fax or e-mail us a letter of motivation stating the reason why you want to change to another residence. If cancellations are received, each case will be considered on merit. The request can unfortunately not be guaranteed.
How do I secure my place in residence?
A prescribed reservation levy is payable within 30 days from the date of your placement letter. If you fail to pay this levy within 30 days, your place will be cancelled and allocated to the next person on the waiting list.
How do I keep my place in the residence?
It is important to note that you will only be permitted to take up your place in the residence if you still comply with the minimum requirements after the Grade 12 results are announced. You have to be able to register as a student at the University of Pretoria to qualify for University accommodation.
What if I have been granted a place and I want to cancel?
Please cancel in writing immediately even if our letter states that your place will be cancelled automatically after 30 days if you have not yet paid. This will avoid any misunderstandings. If you have already paid the reservation levy, please state your reason for cancelling, as this can influence the amount to be reimbursed to you.
When do I move into residence?
The relevant dates will be communicated to you in your placement letter. Should it not be possible, for you to take up your place in the residence on that specific day, arrangements must be made with the residence, in writing, to this effect. If the necessary arrangements are not made and/or you do not take up your place, your place will be cancelled and you will forfeit your reservation levy.
Will I be staying in as single room?
First year students are generally allocated a double room.
Once I am staying in the residence, how do I keep my place in my second year?
Renewal of residence place for the following year is based on academic merit. The GPA (Grade Point Average) of the first semester is calculated for the renewal of place for the following year. It is thus of the utmost importance to perform academically as from the first semester! Only students with the highest GPA are placed to fill the senior capacity in the residence and the rest are placed on a waiting list. Students on the waiting list are placed constantly as cancellations are received. The cut-off GPA for placement for the following year differs from year to year, from residence to residence and may vary from 57 to 65.
Who do I contact should I have any enquiries regarding residence placement?
Enquiries can be done by telephone, fax or e-mail at one of the following contact numbers:
Client Service Centre (CSC)
Tel:        012 420 3111
Fax:       012 420 4555
E-mail:   ssc@up.ac.za
Remember to e-mail tuksres@up.ac.za with any queries or uncertainties.

Residence fees

Residence Fees 2018

Description Amount When to pay Notes
Reservation fee
for residence placement
 
R5 700  
Payable within 30 days from the date of written notification that you have been allocated a place
 
 
  • This reservation fee also serves as a first instalment on the residence room fee.
  • The full reservation fee is payable every year if/when the room is re-allocated.
Accommodation fee See
residence room fees.
This fee will be billed on your student account and is payable with the rest of the account. 30 days notice is required to vacate your residence room. Your account will be billed for the full 30 day notice period even if you move out earlier.
Cancellation fee of room placement   (BEFORE having moved  into residence)  
R1 220
Will be billed to your student account If you cancel your room within 30 days after accepting it, R1 220 of the reservation fee will be retained as a cancellation fee.
 
R2 850
If you cancel your room more than 30 days after accepting it, R2 850 of the reservation fee will be retained as a cancellation fee.
Termination of staying in residence (AFTER having moved into residence)
 
 
 
 
 
 
 
  30 days written notice is required. You will be liable for payment of the following:

  • the number of days that you have stayed in the residence plus the 30 days of your notification period. Email your notice to tuksres.placement@up.ac.za
  • all meals you have taken

No credit is given on annual room fee if room is vacated after 15 September.

Meals
 
R31 620
(maximum cost per year if three meals per day are taken)
 
R14 400 (minimum initial amount is payable with the rest of the account)
  • R14 400  will initially be billed to your account, so that you can book and eat meals in the residence dining hall.
  • Should this amount not be sufficient, additional payments must be made to the student account before additional meals may be taken.
  • Should fewer meals be taken in the year, the balance will be credited to your student account at the end of the year.
  • Any meal credits will first be applied to cover any outstanding amounts on your student account.
  • Any remaining meal credits will only be paid out to you if your student account is fully paid.
Recess
(holiday accommodation)
Charged
per day
 
See TuksRes Guide for details.
  • Students will have to move to an allocated holiday residence for this period.
  • This fee is payable as the normal residence fees do not include holiday periods.

Meals



Residence students must pre-book meals in their residence or they can buy individual food items in the dining hall. Should the initial R14 400 which is billed to your account, not be sufficient for the year, further payments will be necessary to provide for

additional meals.

Booked meals that have not been taken will be charged.

Paying for additional meals

Once the initial meals money loaded onto your student card at the beginning of the year is depleted, you may add additional meals money in one of the following ways:

  • Pay at the cashiers on campus, indicating that the payment is for meals.
  • Make a deposit (or EFT) to our ABSA bank account 214 00 000 54 (see our full bank details in the Fees and Funding brochure on our web page) using your student number as reference.  Notify us via email (ssc@up.ac.za) that the payment made is for meals.
  • Make use of our online credit card payment option (see our web page for the link) to make a payment.  Notify us via email (ssc@up.ac.za) that the payment made is for meals.
  • Should there be a credit balance on your student account, request us via email (ssc@up.ac.za) to transfer an amount to your student card for meals.

Please note: Payments made at the cashiers will be activated on the same day, but the other payment options may take longer to be activated.

Breakage fees for residence students

During your stay in residence if any damage is done by you to the university property, a breakage fee will be levied on your student account.

Breakge fees for residence students

During your stay in residence if any damage is done by you to the university property, a breakage fee will be levied on your student account.

Residence room fee

Note: No credit is given on annual room fee if room is vacated after 15 September

LADIES
Residence Campus Single Sharing
Klaradyn Hatfield R 49 000 R 46 100
Jasmyn Hatfield R 49 000 R 46 100
Erika Hatfield R 40 300 R 37 400
Asterhof Hatfield R 40 300 R 37 400
Madelief Hatfield R 40 300 R 37 400
Katjiepiering Hillcrest R 40 300 R 37 400
Nerina Hatfield R 40 300
Nerina New Hatfield R 44 900 R 37 400
Magrietjie Hatfield R 40 300 R 37 400
TuksVillage Hillcrest R 44 900
Xayata – Glaskas Hatfield R 40 300 R 37 400
Xayata – Pastorie Hatfield R 40 300 R 37 400

MEN
Residence Campus Single Sharing
Kollege Hillcrest R 49 000 R 46 100
Taaibos Hillcrest R 49 000 R 46 100
Olienhout Hillcrest R 46 900 R 43 600
Boekenhout Hillcrest R 46 900 R 43 600
Mopanie Hillcrest R 40 300 R 37 400
Maroela Hillcrest R 40 300 R 37 400
TuksVillage Hillcrest R 44 900

ONDERSTEPOORT
Residence Campus Single Sharing
Onderstepoort Onderstepoort R 40 300
Onderstepoort – Blocks H/I/J/K/L Onderstepoort R 49 000
Onderstepoort – Blocks M Onderstepoort R 49 000
Onderstepoort – Block P Onderstepoort R 43 600
Onderstepoort – Block Q/R/S Onderstepoort R 49 000
Onderstepoort – Postgraduate Block M/N Onderstepoort R 49 000

PRINSHOF
Residence Campus Single Sharing
Hippokrates: Bachelors Prinshof R 58 000
Hippokrates: 2-bedroom Flat Prinshof R 49 600
Hippokrates: Single Room Prinshof R 51 000
Tuks Bophelong Prinshof R 44 900
Olympus: Flat (Men) Prinshof R 58 000
Olympus (Men) Prinshof R 42 800
Curlitzia (Ladies) Prinshof R 40 300 R 37 400

GROENKLOOF
Residence Campus Single Sharing
Zinnia Groenkloof R 40 300 R 37 400
Kiaat Groenkloof R 40 300 R 37 400
Lilium Groenkloof R 40 300 R 37 400
Inca Groenkloof R 40 300 R 37 400

MAMELODI
Residence Campus Single Sharing
Tuks Naledi Mamelodi R 40 300 R 37 400

POSTGRADUATE
Residence Campus Single Sharing
Tuksdorp (Men and Ladies) Hatfield R 42 800
Jacaranda: 2-bedroom Flat Hatfield R 52 500
Jacaranda: Bachelor Flat Hatfield R 58 000
Protea: 2-bedroom Flat Hatfield R 52 500
Protea: Bachelor Flat Hatfield R 58 000

LEASED ACCOMMODATION

HATFIELD SQUARE
Residence Campus Single Sharing
Hatfield Square: Studio – bachelor unit with bathroom and kitchen (limited) Hatfield R 58 500
Hatfield Square: Single Room – communal bathroom and communal kitchen (limited) Hatfield R 49 500
Hatfield Square: 2-sharing – 1 unit – en-suite bathroom and communal kitchen Hatfield R 49 500
Hatfield Square: 2-sharing – 1 unit – communal bathroom and communal kitchen Hatfield R 47 500
Hatfield Square: 4-sharing apartment – 2 rooms sharing en-suite bathroom and kitchen Hatfield R 50 500

EASTWOOD VILLAGE
* transport included
Code Residence Campus Single Sharing
Eastwood Village: Apartment – 5 single rooms share bathroom and kitchen (limited) Arcadia* R 49 500
Eastwood Village: Apartment – 8 persons share bathroom and kitchen
[2 single rooms and 3 rooms sharing]
Arcadia* R 47 500 R 41 500

URBAN NEST
* transport included
Code Residence Campus Single Sharing
Urban Nest: Studio – single unit with kitchen and bathroom (limited) Arcadia* R 50 600
Urban Nest: 2-sharing – en-suite bathroom and kitchen Arcadia* R 45 200
Urban Nest: 3-sharing – en-suite bathroom and kitchen Arcadia* R 39 500
Urban Nest: 4-sharing – en-suite bathroom and kitchen Arcadia* R 37 500

FLOWER’S EDGE
* transport included
Code Residence Campus Single Sharing
Flower’s Edge: Single Studio – bachelor unit with bathroom and kitchen Prinshof Campus* R 54 500
Flower’s Edge: 2-bedroom Apartment – bathroom and kitchen Prinshof Campus* R 51 000
Flower’s Edge: 3-bedroom Apartment – bathroom and kitchen Prinshof Campus* R 48 400

THE FIELDS
Code Residence Campus Single Sharing
The Fields: Bachelor Unit – 2 sharing – bathroom and kitchen Hatfield R 37 800
The Fields: 2-bedroom – 1 single and 1 sharing (2 persons) – bathroom and kitchen Hatfield R 40 300 R 37 800
The Fields: 2-bedroom – 2 sharing bedrooms – bathroom and kitchen Hatfield R 37 800