Damelin Debt Counselling Course



Damelin Debt Counselling Course

Damelin Debt Counselling Course,



Short Programme in Debt Counsellor Training (NCR)

Part-time | This programme is developed and endorsed by the NCR | Damelin Short Programme*
Short Programmes upgrade skills and knowledge to ensure success in a chosen field of learning, but are not credit bearing.



Why this course is perfect for you?
The National Credit Act has been passed by parliament in March 2006, to make provision for a Debt Counselling Programme to assist over-indebted consumers. To register as a Debt Counsellor, one is required to undergo Debt Counsellor Training which:

  • Is approved by the NCR, and
  • Complies with all the requirements of the National Credit Act and Regulations.

The purpose of the training is to:



  • Inform learners about the background of debt counselling
  • Train learners to be competent in debt counselling
  • Enable eligible learners to register with the NRC as Debt Counsellors
  • Take learners through the process of debt counselling

Careers you’d be great at

Learners could pursue a career as a:

  • Debt Counsellor

How to get in?

Learners must have a:



  • Grade 12 or equivalent
  • Minimum of two years working experience in any of the following fields:
    • Consumer protection
    • Legal or Para-legal services
    • Accounting or financial services
    • Educating or training individuals
    • Counselling of individuals
    • General business environment experience

Time you will spend on the course

The programme duration is 10 consecutive days (70 hours) and the tuition is face-to-face. Each Damelin campus has a different tuition schedule. Programmes are offered during the week, in the evenings, or on Saturdays.

Course content and modules

  •  Demonstrate an understanding of how and when a consumer can apply for debt review
  •  Determine whether a consumer is over-indebted
  •  Read and interpret credit bureau reports
  •  Demonstrate an understanding of reckless credit
  •  Restructure debt
  •  Draft a consent order
  •  Monitor consumer payments
  •  Issue a Clearance Certificate
  •  Offer support services and make referrals
  •  Negotiate an agreement or structure a deal in an authentic work situation
  •  Communicate verbally with clients in a financial environment
  •  Acquire skills to compose texts required in the business environment
  •  Behave in a professional manner as required in a business environment
  •  Analyse and explain the impact of an individual’s personal interactive style on his/her relationship with a client
  •  Manage time and work processes in a business environment
  •  Achieve personal effectiveness in a business environment
  •  Understand and explain the legal environment of the industry
  •  Gather and manage information to inform decision making
  •  Manage personal finance
  •  Conduct their debt counsellors’ duties and responsibilities effectively and professionally

The strength in your qualification



On successful completion of the programme, the learner will receive the Damelin Short Programme in Debt Counsellor Training Certificate.