University Of Pretoria Account Queries

University Of Pretoria Account Queries

University Of Pretoria Account Queries, If the student account is 100% paid by 30 April, a 2.5% discount is applicable. Students can view their up-to-date-account status on the UP Portal “Student Centre”
This discount:

• is only applicable on the portion of the account that is paid by the student (own contribution);
• is not granted on any funding or award from UP, or any NSFAS or similar loan or bursary;
• is not granted on family rebate;
• will be visible on the May account statement.

Family rebate

• When two or more dependent children of the same family (ie brothers and/or sisters) are simultaneously registered for a study programme at the University of Pretoria, they are permitted to apply for a rebate on tuition fees. The Application for Rebate form is available at the Client Service Centre.
• Please take note that family rebates are not granted in respect of accommodation fees, meals or levies with regard to study material, copyright and computer usage, but on tuition fees only.
• Should any changes be made to the registered programme (modules passed, added or discontinued), or should the study programme be discontinued, the rebate amount will be adjusted accordingly.

The extent of the rebate is as follows:

two or more students	10% rebate is granted on the tuition fees for each of the students. R2500 maximum per student

 
Statement of accounts

• Students or parents intending to pay by the end of April in order to get an early payment discount access the UP Portal “Student Centre”, to see the latest updated account.
• If you are a first time user of the UP Portal, go to https:http://www.up.ac.za/portal click on “New User” and enter your student number (u00000000) as username. Type in your ID/passport number and click on Proceed.
• Statements of account will be mailed at regular intervals to the address indicated by students on their registrationform.
• For address changes, please contact the faculty.
• It is the responsibility of students to check their accounts for correctness.
• All accounts are due by the dates indicated (30 April 50% and 31 July 100%) even if a statement of account is not received by mail, as all accounts are available on the UP Portal (“Student Centre”).
• Non-receipt of a statement is not an acceptable excuse for the non-payment thereof.

Account in arrears
Should students fail to comply with the regulations regarding the payment of their accounts, the University of Pretoria may:

• withhold examination results/academic record;
• refuse registration for the following term;
• deny the student admission to accommodation in residence;
• deprive the student of the right to a certificate of conduct;
• withhold a degree/diploma certificate;
• levy interest on unpaid amounts and hold the student responsible for such amounts; and
• report the outstanding debt to the National Credit Regulator.
• pursue legal action to recover debt.

How and where to pay

How	Where	Clearance period
Credit card Debit card	at any bank	Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.
	UP cashiers UP Call Centre Tel: +27 (0)12 420 3111 UP website: Online payments	Payment will reflect on your student account within two hours.
Cash	at any bank	Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.
	UP cashiers	Payment will reflect on your student account within three hours.
Electronic (online) banking	at any bank with online facilities	Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.
Cheque	Cheques are NOT accepted for payment.

NOTE:
UP cashiers are available on all our campuses from Mondays to Fridays from 08:00 to 16:00 and payments made there will reflect within two hours on your student account. However, during the January and February registration period, the queues at the UP cashiers are excessively long, and may delay your progress for hours. Avoid these long payment queues during registration by making payments directly into the University’s bank account not less than five working days, before the payment’s deadline.
UP bank account details

ABSA	Standard Bank
Branch: Hatfield	Branch: Hatfield
Branch code: 632005	Branch code: 011545
Account number: 214 000 0054	Account number: 012 602 604
Swift code: ABSAZAJJ	Swift code: SBZAZAJJ

NOTE:

• Always quote your student number when making payments.
• Allow at least five working days for processing by your bank and retain the proof of payment (deposit slip).
• Do NOT fax your deposit slip to UP, unless specifically requested to do so. Faxing the deposit slip to UP will NOT reduce processing time at the University and will NOT allow same day services, especially during registration.
• For the ABSA on-line banking page, help on setting up first time on-line banking. Search with ‘UNI’ as beneficiary and choose ‘students’ option. This will reflect UP’s bank account number 214 000 0054 when making a payment and will allow you to use your student number as reference.