Damelin Nqf Level 4, energetic self-starters with a penchant for PCs will ensure a virus free future with the Further Education and Training Certificate in PC Support.
Why this course is perfect for you?
Do you enjoy working with computers? Are you digitally savvy with an excellent understanding of how a PC operates? If so, give your career a tune-up with the Further Education and Training Certificate in PC Support.
PC Support Technicians are the repairmen of the IT industry who fix the malfunctions of basic hardware and software of faulty computer systems. In an organisation they generally offer support to End-user Technicians and assist them with the diagnosis and resolution of problems, such as virus removal and troubleshooting duties. Other basic responsibilities include installation, maintenance and the repairing of computer systems and equipment so that employees are able to use their workstations without any issues.
To become an IT support technician, you must have a wide knowledge of operating systems and be able to explain problems and solutions clearly to non-technical users. This credential will validate your skills in tasks such as configuring and basic networking, and will be an asset to you in the hiring process when you graduate.
Why study with Damelin?
As soon as you join the Damelin family, you become part of a network of students, lecturers and friends, who will assist and support you during this exciting journey in your life. Our courses are designed to make your learning as comfortable as possible, with facilities that allow you to build your career in a relaxed and friendly atmosphere. Our lecturers will provide all the support and guidance you require, so you leave Damelin with an unforgettable campus experience.
How to get in?
Registering for the Further Education and Training Certificate in PC Support is simple. We have various touch-points for your convenience. Simply call, email, fill in an online enquiry form, or pop into one of our 17 campuses nationwide, where one of our consultants will gladly assist you.
Requirements:
- Knowledge, comprehension and application of English language at NQF 3/Grade 11 or equivalent
- Knowledge, comprehension and application of Mathematical Literacy at NQF 3/Grade 11 or equivalent
- Admission may be subject to an interview with an academic staff member
Time you will spend on the course
This is a one-year full-time course. A year planner and academic calendar is available at the start of the year with dates and times of classes and campus activities to help you plan your schedule.
Course content and modules
You will cover these modules during the duration of your national certificate.
ICDL
- Concepts of ICT
- Computer Use and File Management
- Word Processing
- Spreadsheets
- Databases
- Presentation Tools
- Web browsing and communication
PC Technologies (A+ PREPARATION)
CompTIA A+ 220-801 Exam Objectives Mapped to Chapters
- Domain 1.0 Pc Hardware
- Domain 2.0 Networking
- Domain 3.0 Laptops
- Domain 4.0 Printers
- Domain 5.0 Operational Procedures
CompTIA A+ 220-802 Exam Objectives Mapped to Chapters
- Domain 1.0 Operating Systems
- Domain 2.0 Security
- Domain 3.0 Mobile Devices
- Domain 4.0 Troubleshooting
Configuring Windows 7 (70-680)
By using this training kit, you will learn how to do the following:
- Perform a clean installation
- Upgrade to Windows 7 from previous versions of Windows
- Migrate user profiles
- Prepare system image for deployment
- Configure a VHD and other devices
- Configuring networking settings
Network Technologies (N+ PREPARATION)
CompTIA’s Network+ N10-006 Exam Objectives Mapped to Chapters
- Introduction to Networking
- How Computers Find Each Other on Networks
- How Data Is Transported Over Networks
- Structured Cabling and Networking Elements
- Network Cabling
- Wireless Networking
- Cloud Computing and Remote Access
- Network Risk Management
- Unified Communications and Network Performance Management
- Network Segmentation and Virtualization
- Wide Area Networks
- Industrial and Enterprise Networking
Windows 7 Enterprise Desktop Support Technician (70-685)
- Identify cause of and resolve desktop application issues
- Identify cause of and resolve networking issues
- Manage and maintain systems that run Windows 7 client
- Support mobile users
- Identify cause of and resolve security issues
Fundamentals (Refer to CAT)
- English 1st language – Level 4
- South African 2nd language – Level 3
- Mathematical literacy – Level 4
Workplace Learning
This programme includes a compulsory Workplace Learning component. Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.
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Materials to stay ahead
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Careers you’d be great at
- End-user Support Technician
- IT Technician
- Network Technician
- Server Administrator
- LAN Administrator
The strength in your qualification
- Upon successful completion of the whole programme, Damelin will apply to MICT SETA on your behalf for the Further Education and Training Certificate in PC Support
- Upon successful completion of all ICDL modules, you will receive an ICDL certificate
- Upon successful completion of the optional external examinations, you will receive CompTIA and MCITP Certification your learners own cost
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